TERMS AND
CONDITIONS
These Terms and Conditions
apply to (pay for support and in Home or Office
services).
Paid
Support
(a)
Services: Abe's-PcRepair will attempt problem
diagnosis and a solution by way of phone, remote access or
in person onsite, for an applicable fee. However, problem
diagnosis and support may not be completed because of
configuration of the computer that beyond are control.
(b) Responsibility of the user: Prior to contacting Abe's-PcRepair for diagnostic
repair, it is your responsibility to back up all data,
software or any information stored on the computers hard
disk(s). You acknowledge and agree that Abe-Pc Repair
shall not be responsible under any circumstance for any loss
or corruption of data and/or software.
In Home or Office Services
(a)Service Area: Abe-PcRepair reserves the right to set service
areas, and there may incur additional trip charges that are
clearly out of the service area that Abe-PcRepair
Services.
(b)Business Hours: Service
Hours as follows Monday-Friday, 8am – 6pm, Saturday Sunday
10am- 4pm. Emergency calls will incur an additional charge
of $60.
(c)Adult must be present at Home or
Office: Onsite services require that a person of at
least the age of 18 years old be present during the entire
time of service provided. Service may be denied if a person
of at least 8 years old is not present, and a cancellation
charge of $60 will be assessed.
Minimum Requirements (Networking, upgrades
and typical repairs)
- All Passwords must be provided, for OS, Routers,
Modems, Web Acct’s.
- Minimum of 20% hard drive space available.
- All data, software and information including email and
contacts are back-up.
- Need all product keys for all software including web
accounts.
- OS product key must be available at time of service.
- For DSL installs broadband needs to be setup and
available at time of service.
- Networking ( computer(s) needs to be free of any
viruses or spy and ad ware)
- MS Win XP is minimum for Networking (wired or
wireless)
(d) Access to the Computer: Abe-PcRepair must receive full access to all
equipment concerning the service to be provided and a safe
working environment also needs proper space to conduct
repair. There must be electricity present in order to
perform service. If any of the conditions are not met then a
$60 cancellation fee will be access.
Terms of Service Home or Office are
not meet:
Limitations: Abe-PcRepair reserves the right to refrain from
providing any or all Services ordered and instead refund the
customers payment, wholly or in part, on the Basis that the
minimum system requirements are not met or the technical
needs (including wiring or over coming physical or technical
barriers) or other requirements of the customer are unusual
or extensive and beyond the scope of this service agreement
as reasonably determined by Abe-PcRepair.
Limitation of Remedy: Under
no circumstances shall Abe-PcRepair be liable to you or
any other person for any damages, including without
limitation, any indirect, incidental, special or
consequential damages. Expenses, Costs, Profits, Lost or
corrupted data, or other liability arising out of, or
related to, the service provided by Abe-PcRepair or out of
the installation, deinstallation, use of, or inability to
use your computer equipment, hardware, peripherals, or the
network resulting from the services provided hereunder.
Release of Liability: By
signing the form, you affirmatively release and hold
harmless Abe-PcRepair from and against any loss,
liability, or damage that ROR the owner lessee may suffer,
including but not limited to any loss of any data and the
non-functioning of any component or element of your computer
equipment or peripherals resulting from Abe-PcRepair.
Regardless of the warranties, disclaimers and waivers
particular service and shall constitute liquidated damages
and are a reasonable estimate of damages to you.
Cancellations and
Complaints:
Please contact Abe PC Repair at
301-829-1907 Or infot@abepcservices.com
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